It is expected to send to Aliexpress what it is and how long can you wait for sending

On Aliexpress daily performed thousands transactions and for togo, to settle relationship between buyers and vendors was introduced special system tracking status order. She obfin shows on what stage located myself order and sets strict temporary framework for sellers. Status «expected send» is an important stage with togo moment how was paid product before his arrival v a place destination.

Status “Expected send”, which time will be package v it is status

Straightaway after payment, v status order appears inscription Payment checked, usually this procedure occupied not more society and if all passed suitable, then status updated and appears new — Expected send.

Passes day—two and status not changes, not costs panic, usually sellers pack and send product v flow 3—7 days. This term earlier specified v description product and we could see his yet before payment order. Now such possibilities no and term shipping can see only after full payment product.

V rare cases, from—per festive and weekend days, maybe occur delay shipping. Control process w. myself v personal cabinet and if term processing fits to end, a status not changed, then you will be able to extend time for shipping and top most. not cancel order.

You always will be able to clarify w. seller when he send your order and clarify why occurred delay, across service personal messages. The shops Aliexpress very fervently relate to himself rated and cancel your his order on cause long shipping negatively affect on nem., therefore they always go on meeting himself customer.

“Expected send” and “Salesman treats your order” this is equivalent status or no

To see status order log in on Aliexpress and go v private cabinet.

V general basket we see all our orders, how pending confirmation, so and completed. Yet not posted will be have status «Expected send» and the remaining time, per that shop should be on time send to you parcel.

If go v detailed description order, then here status will listed how “Salesman treats your order”. it means, what your payment passed successful check and product prepare to shipment.

These statuses have same period and means one and then same — product, yet not posted and salesman trains his to administration. After togo, how package starts mine long way from China v your hands, on electronic box will come letter with specified track—number for tracking, a status order will change on Order posted.

Salesman not time to process order, a customer wants receive order, what necessary do customer

To each seller given defined for togo, to be on time send parcel. At how shop sets these timing myself, a customer can decide — ready lie he wait so many of time. After all some sellers establish maximum timing 10-15  days for processing order.

Sometimes occurs so, what salesman maybe not be on time send product v the timing. Usually this is occurs from—per high load or temporary absence product on stock. If you not ready refuse from ordered things, then better total extend time processing, when it fits to end. For of this necessary press proper button under status order v detailed description.

Better if you this is make after communication with seller v personal posts, learning causes delay and finite term shipping.

Why order reset the

Time on timer expectations shipping inexorably ends, salesman on connection not output, a prolong expectation no meaning? unpleasant situation, but fall v panic not costs. Sponsored per product money not leave seller before those pore,while you own not confirm obtaining. Before of this they are located v intermediate stage — on payment system AliPay.

That's why after reset timer shipping, your order gun transfers v status canceled and return tools happens v full volume back on  check.

But this is not only cause reset orders on Aliexpress. Your order maybe turn out v status canceled if:

• you ourselves abolished order before shipping and press special button;
• shop not i managed to keep v timing shipping;
• Aliexpress suspects shop v fraud and temporarily frozen his activity;

If customer wants cancel order, what he should do

Sometimes after payment order on Aliexpress we understand, what rushed. No matter found lie you product on more low price or change your mind buy his at all, main be on time right cancel deal without excess hassle and receive back their money.

Important! Cancel paid order available only v volume case, if he located v status Expected send.

For of this necessary go v private cabinet and select from list necessary order. On right from status located button Cancel order. Earlier she appeared only across day after checks payment, now cancel order on Aliexpress can straightaway after payment.

After pressing on button Cancel order opens window, v which necessary select the cause cancellation.

After cancellation order with you parties, seller goes away inquiry on the confirmation cancellation. For togo, to to avoid many proceedings with return tools, better total select second the cause: to me not need this order.

Here same you you can leave complaint on seller, if suspect his v fraud, and open dispute with participating parties site..

Important! The shops Aliexpress cherished each purchase and not always ugly agree on cancellation after payment. That's why sometimes go on cunning and reported, what order posted, but his simply not had mark v system. V like case ask for w. his track—room departure and photo postal notice with your address. Refusal or care from answer sO parties seller — occasion contact with complaint v administration site..

V what cases customer maybe open dispute, a v what cases better of this not make

frequent situation, when after request cancellation, salesman sends to you track—room, you calm down and forget o nem., a across time find, what room incorrect and package gone on other address or not tracked at all. Not thinking open dispute. You can to be sure, what debate closes v your favor of, after all administration Aliexpress actively fight with periodically appearing shops—scams and hard repress their activity.

it not the only one happening, when customer maybe open dispute and win his. Administration Aliexpress usually costs on protection buyer and closes practically 100% disputes v favor of buyer, if dispute open followed by reasons:

• product not i reached before buyer. By ways from China package passes lots of customs zone and mail offices, frequent cases when she simply disappears and not reaches before addressee. More often total this is happen with «untracked» departures and small packets. On protection order given before 60 days, if timer your his order «reset the«, a notice with mail so and not received, you can boldly open dispute and demand return of money.
• came defective product. V it is case you you can demand partial or full return of money (v dependencies from level marriage). These disputations some from most complex, after all to you have to remotely prove, what product with married. For of this necessary make not only photo, but sometimes and video recording product.
• it not then, what ordered. conscientious sellers usually return before half of amount per their errors.
• product came with injuries. Of course, this is guilt transport companies, but a responsibility per this is bear sellers. After all exactly they obliged to provide reliability packaging and safety product.
• error v size. If you reconciled on table on page seller and defended correct the size, a salesman on error invested another or present significant differences v sewing product, then you can boldly demand half amount order.
• way delivery not correspond to. Salesman sent your order free delivery, although you paid paid delivery. open dispute  and demand indemnity.
• to you sent fake product. If v description it was unknown, what product original, a v sending was clear forgery, then you you can open dispute and return great part of money.
• to you sent lower number product.

So same exists several reasons, on which not costs open dispute. disputes with mentioned below causes administration site. rejects and dispute will for sure loser:

1. Track not tracked. Though this cause costs on first place v list reasons himself site., choose her not costs never. That's why how majority sellers save on delivery, to not increase price product and  send «budgetary» parcel with tracks not tracked on territory RF.
2. Order made on error. Dispute maybe and will won you, but salesman will require return his product. Only have it in view of, what forwarding will implemented per your check and return of money happens only after togo, how salesman get mine product back.

How return money with Aliexpress and on which check they return

Return of money on site. Aliexpress available two ways:

1. Across cancellation order, v volume case, if product yet not shipped.
2. If debate made up my mind v your favor of.

V first case shop should to approve your cancellation and status order will change on Treatment payment.

V case dispute process return passes three stage: return approved — treatment tools — return confirmed.

After of this money return on that same payment system, with which was accomplished purchase. For example, if you used service WebMoney, then return happens there same v flow 7 days. On banking map usually return faster v flow 3 days. More details o timing return can see v table:

How make sure, what salesman decent, on what convert attention

On Aliexpress one and that same product maybe sell dozens of different sellers. Find himself to be desired not difficult, if to follow more rules:

• contact attention on rating product. He depends from ratings and reviews buyers, therefore product with sAME high stars in rigid lie will it turn out bloomy.

• choose then, what more often order other. If you choose v filter sorting on quantity orders, then see self popular goods v dann section. This factor definite indicates on quality product.

• read reviews. That necessary enjoy always and everywhere. V rESOUTS buyers reveal full picture product, without bankrupt.

• rating seller. Sparkling medalkas and diamonds nearby with title store directly characterize not myself product, a reliability and compelling seller. These awards sellers receive per point, a ourselves point, respectively per number successful transactions and number positive reviews.

• age store. Most important parameter defining reliability and decency seller — number years work on Aliexpress. Shop, after and blood earning to myself rating several years contract, in rigid lie will to risk and pack v parcel neliquial.

If order paid, a across several days order closed, what this is means, what will with money and how their return

System Aliexpress arranged so, what n. one order not closes without causes. If you sash v private cabinet and detected status Completed, then v more detailed description can see the cause close order. Their maybe to be several:

• salesman not managed send product;
• you required cancellation and salesman agreed;
• seller suspect v fraud;expired time confirmation;
• it was received the confirmation.

V first three situations money will be returns to you v flow 10—15 workers days and to you nothing for of this not necessary make. V latest two cases have to try, to return their money back. If you not stepged per timer protection and he automatically closed, then to you necessary v flow 15 days open dispute and to report, what product not was received v term.

If you by chance confirmed obtaining product, then straightaway same open dispute and specify, what order yet not got, a the confirmation it was erroneous. Not cancel dispute before receipt product. Administration Aliexpress considers similar situation v special order and more often total remains on side buyer.

Buy with sureness!