How to cancel an order for Aliexpress after payment: when the payment is processed when the product is waiting for the seller

Aliexpressi am pleased with your goods almost all the earthly population. However, due to many circumstances, ordered goods on Aliexpressmay not need. This can happen immediately after payment or a few days after the transaction. Is it possible to do so and what it threatens, we'll figure it out in the article below.

Is it possible to cancel an order for aliexpress if it is already paid

Before buying each buyer, it is worth thinking about your actions: whether the selected thing is needed, whether it will actually come as the seller's pictures say, and whether it will come on time. All these nuances need to discuss in advance in the head. Aliexpressit is not somewhere around the angle, this is a neighboring country, and sometimes several countries from which delivery is carried out. Therefore, be always attentive in relation to the deal.

Despite all the warning, nevertheless, sometimes there are circumstances for which you have to give up the transaction. For example, you decide to order a spare part for the phone, and the breakdown was completely different. Or you ordered a bread maker for presented money, and the next day at work you were given almost the same. These are just examples when you can think about canceling the order. Yes yes, cancel an order for Aliexpresscan. Just do it needed by certain rules.

Politely and decently begin to cancel the order before sending the goods. Only imagine the situation, the seller spent his time, funds for sending goods, and you then refuse the product. At a minimum, it is ugly. An ideal option will be canceled order immediately after payment. The seller has not yet managed to proceed with the design of the documentation, use the Cancel key, specify the reason for termination of the transaction and wait for the operation from the supplier.

And another case for cancellation of the order is to cancel the purchase when opening a dispute. This is not the best option, but if you understand that during the way this product will not be relevant for you or does not suit you according to certain parameters, then you can open a dispute and specify the "Product no longer need" a dispute "or choose another suitable Line from the list of cancellation. So, as a result of the positive decision of the seller, you will achieve the cancellation of the order.

The parcel has the status "Payment is checked" what it means

Aliexpress- This is a large system where certain rules for shopping are operating, including for payments. The fact is that all funds that come from buyers are far from immediately fall to the sellers. First, they are on Alipay intertranspact account, then after the goods are handed over to the customer (after pressing the "Confirm Product Getting" key) must pass 15 days allocated to the product test, and only then funds fall to the seller.

As you can see, it is a rather long stage. Therefore, before the funds fall into Alipay's account, they also pass a kind of check. As soon as the buyer paid for the goods paid money, receive the status of "Payment is checked". This status can hang from a couple of hours until the week. First of all, it all depends on the selected payment method. For example, after payment on the bank card, the payment will be checked within 24 hours. Fast check is explained by entering a large amount of data and appropriate confirmation via SMS.

Payment from mobile phones also takes no more than a day, as the user confirms payment by command messages. But payment from the electronic wallet can take up to several days. Up to the fact that the electronic wallet system can request confirmation of passport data entered when registering and filling the corresponding form. And it can last up to 7 days. As a rule, a rarely long-term date for the payment is discharged. Basically, a large amount of time goes to the expectation of sending goods.

How to cancel an order for Aliexpress if "Payment is checked"

The easiest and tactful way to cancel the order is the cancellation of the purchase at the time when the payment stage is in the status of "Payment is checked". This means that the system Aliexpressand the settlement center that you used, with general efforts are engaged in checking and completing cash crediting to Alipay's current account.

At this moment, the seller sees the pricing of goods and the status of payment. As soon as the payment is verified, he will be able to proceed to sending parcels. To this not happen, use the status of the "Payment is checked" as soon as possible. Just press the "Cancel Order" key. Within 3 days, the system will automatically complete the payment check and back will credit the money spent.

When the money returns

After canceling the order, the money is returned if the seller confirmed the cancellation. As a rule, sellers agree with the choice of buyers and try to go to the meeting. After all, on Aliexpressthere is an administration and the slightest offshore sellers are punishable by fines. But there are also such cases where sellers do not agree to refund.

Usually, the refusal to return is explained by the fact that the seller has already sent the goods. In this case, you need to wait for the goods, get it and open a dispute. According to the results of the dispute, the money will return to you at that expense from which you paid for the goods. If you have pressed the "cancel order" before sending the goods, the money will also go to the bill card, mobile phone or e-wallet. Cases with refund to the bank are allowed if you paid the goods by bank transfer.

How to cancel an order for Aliexpress if you are expected to send a parcel

Sometimes users Aliexpressessentially want to cancel the order, but the status "Expected to send the goods" is already appeared in the Personal Account. What to do in such cases? First, you should not panic. The seller just took an order to work after a successful payment check. It is like at auction, he waited for his lot and will now issue it in accordance with the rules. And, most importantly, with the advent of the status "Sending the goods" is still there is a "Cancel Order" key.

Secondly, no one has canceled contact with the seller. If for any reason the "Cancel Order" button is missing, you can always chat with the supplier using the "Send Message" or an orange envelope, which is located on the product page, in the Personal Account near the order number or on the store itself. Open the shape and write several lines to your Chinese friend. In most cases, sellers offer several options: close the order independently either put the status of "order sent", and then describe the procedure of action, where the buyer will have to open the dispute and return the money spent. In the last situation, do not forget to indicate the reason for the dispute "I did not approach the goods" or the reason that concerns you personally. For the choice of conditions "Order Going Long" or "Product does not correspond to the quality" sellers are punished with internal fines. Therefore, try not to cause inconvenience to the Chinese side.

If the seller has not confirmed the cancellation of the order, how to verify that he has not yet sent the parcel

To cancel order on Aliexpressthere is a special button, it is called "cancel the order". It is available in the case you postponed the goods in the basket, gathered to pay it, reached a certain stage, and then distracted or at the time of checking the payment. In these situations, you can always click "cancel the order", wait for the cancellation and for a certain time to get your assets back.

In the stages described, according to the logic of things, the seller has not yet managed to send the parcel. Therefore, you can safely require cancellation. But, if the status has changed to "Ordering awaits sending" or "order sent", then you need to contact the seller and learn whether it has sent paid goods. To do this, simply send the message to the Supplier and wait for the answer.

When the money comes

Return of funds after canceling the order can last from several days to days and even more. It all depends on the two reasons: from the payment method and from the stage on which you started to cancel the order.

First of all we will deal with different payment channels:

• Bank card - a very popular way to enjoyed every buyer Aliexpressat least once. Regarding the credit dependence, this or debit card, the return to it is credited within 10-14 business days. But if the status of your user is higher than the level A2, then the term can be reduced to 3 days;
• Mobile payments and cash payments - returns to the account of a mobile phone for 7 days;

• Bank translations - come to the bank within 7 business days;
• Electronic wallets get a refund within 10 days.

As you can see, different channels have different dates for return. For some reason, the refund can delay. It all depends on the cancellation stage. If you have managed to press the cherished button before sending the goods, then your situation will decide not more than a couple of weeks. But if you opened the dispute, the seller can get angry and not to take the reason for your dispute. In this case, it is necessary to calculate only on the human factor. In any case, you should not panic. Aliexpressthis is the same store as everyone else, only it is on the other side of the screen. In addition, almost all disputes and returns are made in favor of buyers. Successful acquisitions and good sellers on Aliexpress!